Return Policy

Last Updated: November 27, 2025

We appreciate your purchase from REBECCA LYNN SEGEBART LLC (“we,” “our,” or “us”). We strive to ensure you are completely satisfied with your shopping experience. This policy outlines the terms and conditions for returns and exchanges.

1. Return Window

Returns must be initiated within 30 days from the date you received the product.

2. Eligibility Criteria for Returns

To be eligible for a return, the following conditions must be met:

• The item must be unworn, unused, and unwashed.
• The item must have the original tags and packaging intact.
• The return must be accompanied by the original proof of purchase (order number).
• Items not meeting these criteria may be denied a refund.

3. Non-Returnable Items

The following items are exempt from being returned:

• Gift cards.
• Perishable goods.
• Final Sale or clearance items (if applicable).
• Personalized or custom-made products (unless defective or damaged upon arrival).

4. Initiating a Return

To start a return, please follow these steps:

• Email Us: Contact us at support@cartired.com.
• Provide Details: Include your order number, full name, the reason for the return, and attach photos (if the item is defective or damaged).
• Instruction Response: We will review your request and respond within 1–2 business days with return shipping instructions and a Return Merchandise Authorization (RMA) number, if applicable.

5. Return Shipping

Customer Responsibility: The customer is typically responsible for covering the cost of return shipping. We recommend using a trackable shipping service.

Company Responsibility: We will cover the return shipping costs only if the return is a result of our error (e.g., you received the wrong, defective, or damaged item).

Original Shipping Fees: Original shipping fees paid on the order are non-refundable.

6. Refunds Process

Once your return is received and inspected, we will send you an email notification. If approved:

• The refund will be processed, and a credit will automatically be applied to your original method of payment (PayPal or credit/debit card) within 5–10 business days.
• It may take additional time for the refund to appear on your bank or credit card statement.

7. Exchange Policy

Exchanges are primarily offered for items that are defective, damaged, or incorrectly sent by us.

If you need to exchange an eligible item, please contact us at support@cartired.com with your order details, and we will guide you through the process.

Contact Information for Returns

If you have any questions or concerns regarding our Refund and Return Policy, please contact us during our support hours:

Company Name: REBECCA LYNN SEGEBART LLC

Address: 8100 Fir St Apt 15, Schleswig, IA 51461, United States

Email Support: support@cartired.com

Support Hours: Monday – Saturday: 8:00 AM – 7:00 PM